Customer relationship management (CRM) has attracted the expanded attention of practitioners and scholars. More and more companies are adopting customer-centric strategies, programs, tools, and technology for efficient and effective customer relationship management. They are realizing the need for in-depth and integrated customer knowledge to build close cooperative and partnering relationships with their customers. The emergence […]

Personal succession planning is something all parents should consider and address. By doing so you’ll ensure loved ones have access to appropriate financial assistance, educational opportunities, and anything else they might need to ensure their quality of life continues when you’re no longer around. About the Speaker: Dr Vishnu Kanhere is a practicing Chartered Accountant, a […]

Management excellence is the deep, driving, constant pursuit of greatness in a business. It is an aspirational state of being always slightly beyond the current state of management practice providing fuel for learning, adaptation, and growth. About the Speaker: Prof. Pradip N. Khandwalla was born in Mumbai in 1940. He did his B.Com. from Sydenham […]

The Shift That Will Change Marketing Forever: The marketing industry is at evolutionary crossroads. It’s a time of reckoning, an inflection point perhaps. Call it want you want, a shift is finally starting to occur. The science and art of exploring, creating, and delivering value to satisfy the needs of a target market at a […]

By inflation we mean a general rise in prices. To be more correct, inflation is a persistent rise in the general price level rather than a once-for-all rise in it. On the other hand, deflation represents persistently falling prices. Inflation or persistently rising prices is a major problem in India today. When price level rises […]

COMPLIMENTARY INVITE* to International, Motivator, Trainer & Coach, Nikhil Desai’s popular power packed program *In Pursuit Of Excellence - Unleashing The Potential In You & Your Organization™️ When: June 3, 2022, 7 PM to 8 PM India Register in advance for this masterclass: https://bit.ly/3Gaxg1n Would you like: To discover the true power within yourself Your organization […]