Harnessing Employees Creativity by Mr. Indranil Ghosh

Introduction and Take Away

It is often said that “Employees are valuable assets of an organization and the key to its Success”.  However, many organizations fail to act effectively upon a key factor, which is, “satisfaction of the employees”. They fail to understand that the employees are the internal customers of the firm and their satisfaction is as important, as that of the external customers.

Competition in business has always been there. In order to face the competition squarely, the organisations need to tap all the resources they can, align them as an integrated force and achieve business growth. The role of creative frontline employees in assuring business survival and business growth has now been internationally recognised.

The gains of innovation would span a wide sphere, ranging from cost reduction, to safety, to better visibility of the firm, to supply chain improvement, all contributing to better sustainability of the organisation and growth of the business. The key to success lies in rightly harnessing the potential of the front-line employees through their creativity.

Idea management, the process of harnessing employees’ creativity, can bring substantial benefits to any organization including those, which are already ahead of the competition. Micro, Small and Medium Enterprises (MSME) are also no exception to this rule.

Harnessing employees’ creativity can be seen as a composite tool for –

• Problem solving by acting as enabler and overcoming constraints. Creative employees generally have simple & unusual solutions for chronic problems.
• Combating external competition through continuous value creation. Creative people are the appreciating assets of the organization. They consistently add value to the organization through their innovative activities.
• Filling Performance gaps – Building up higher internal competencies through new ideas and knowledge sharing
• Opportunity creation – Organization gets confidence to do some different things and opportunities are created for its employees through proactive environment.
• Process Management – increasing efficiency and effectiveness

In short, it is a tool for all sorts of Improvements – Continuous, Incremental and Radical and a key to success. Hence, the organizations must create a conducive climate of creativity & innovation and installing an effective process of harnessing employees’ creativity. However, how to do that is the issue and this is the main take away for the participants of this training program.

LinkedIn profile of Indranil Ghosh, https://www.linkedin.com/in/indranil-ghosh-97642013