For BMA Members 3,500 + GST @18%= 4,130/-

For Non – Members 4,500 + GST @18%= 5,310/-

For Institutes 10% Discount

Overview

Performance Appraisal has never been easy for managers or employees. Under the best of circumstances and in a reasonable business environment, it requires sensitive attention to the needs of people, a concern for productivity and open communication about the expectations of the organisation. In an era of rapid change, the process becomes even more complex.

In the absence of a proper performance appraisal process, managers tend to develop their own yardsticks of performance and permit comparisons based on arbitrary criteria. When effectively handled, a Performance Dialogue helps employees clarify their role, identify opportunities to take challenges and understand their strengths in performing present and future assignments

OBJECTIVES

1. Why appraise Performance?
2. Identification of KRAs & Competencies
3. Deciding on Goals & Standards
4. Analyzing Facilitating & Inhibiting Factors.

TAKEAWAYS

• Planning for the Performance Dialogue
• Conducting the Appraisal Interview
• Common Errors in Performance Ratings
• Active Listening and Response Patterns
• Questions that Help/Hinder Discussions
• Giving Positive Feedback & Criticism
• Exploring Problem Areas & Impediments
• Performance Coaching & Counseling
• Handling Marginal Performers & Situations
• Importance of Documentation & Follow-up
• Course Summary & Learning into Action

LED BY

Mr. Vincent D’Silva – Founder, Silva Management Services

Click the link above to get more details about the faculty.

• 25 years of work and consulting experience in the areas of Strategic Planning, Marketing & Manufacturing
• Faculty for India, the Middle East & South-East Asia

For more details please contact:

Ms Mamta Khalsa at 9011384510 or [email protected]

Ms Laxmi Gupta at 7738149513 or [email protected]