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PERFORMANCE APPRAISAL & FEEDBACK SKILLS FOR FIRST TIME MANAGERS
April 12, 2019 @ 9:30 AM - 5:30 PM UTC+5.5
For BMA Members 3,500 + GST @18%= 4,130/-
For Non – Members 4,500 + GST @18%= 5,310/-
For Institutes 10% Discount
Overview
Performance Appraisal has never been easy for managers or employees. Under the best of circumstances and in a reasonable business environment, it requires sensitive attention to the needs of people, a concern for productivity and open communication about the expectations of the organisation. In an era of rapid change, the process becomes even more complex.
In the absence of a proper performance appraisal process, managers tend to develop their own yardsticks of performance and permit comparisons based on arbitrary criteria. When effectively handled, a Performance Dialogue helps employees clarify their role, identify opportunities to take challenges and understand their strengths in performing present and future assignments
OBJECTIVES
- Why appraise Performance?
- Identification of KRAs & Competencies
- Deciding on Goals & Standards
- Analyzing Facilitating & Inhibiting Factors.
TAKEAWAYS
- Planning for the Performance Dialogue
- Conducting the Appraisal Interview
- Common Errors in Performance Ratings
- Active Listening and Response Patterns
- Questions that Help/Hinder Discussions
- Giving Positive Feedback & Criticism
- Exploring Problem Areas & Impediments
- Performance Coaching & Counseling
- Handling Marginal Performers & Situations
- Importance of Documentation & Follow-up
- Course Summary & Learning into Action
LED BY
Mr. Vincent D’Silva – Founder, Silva Management Services
Click the link above to get more details about the faculty.
- 25 years of work and consulting experience in the areas of Strategic Planning, Marketing & Manufacturing
- Faculty for India, the Middle East & South-East Asia
For more details please contact:
Ms Mamta Khalsa at 9011384510 or [email protected]
Ms Laxmi Gupta at 7738149513 or [email protected]
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