Business Process Management

Overview

BMA is organising the Speaker session on Business Process Management in association with ITM Business School, Kharghar, Navi Mumbai.”

The need of the hour today is to have a robust organization foundation that is sustainable and can survive the onslaught of changing customer demands, cut throat competition, disruptive technological innovations. Inspite of the multitude of external and internal changes, an organization should be able to continue to produce customer appealing and revenue generating products and services in the short and long term. Business Process Management as a discipline can help achieve this. BPM not only ensures that the strategy is aptly translated into process design but also ensures that the right performance measures are in place to monitor execution, the right controls are in place to mitigate risks, there is an adequate governance system implemented and lastly that the processes continuously evolve/improve to suit customer needs.

Having the Process mindset in your organization and implementing the few BPM principles that you really need can strengthen your foundation and set you up on a growth trajectory.

Objectives

• What is Business Process Management?
• Why is BPM important?
• How can BPM help you achieve Sustainability, Operational Excellence and Growth?
• The Process Management Lifecycle
• Process Oriented Organization and Culture
• Getting started on your BPM journey

Takeaways

• Appreciate the BPM philosophy and its relevance to your scope of work
• Understand how BPM tools and techniques are key to improve your processes and thereby achieve business goals.

Target Audience

• Business Process Consultants and Business Analysts
• Functional Heads, Leads and Subject Matter Experts from large organizations
• SME Owners or SME Senior Leadership
• Students interested in pursuing BPM or Management Consulting as a career

Facilitator

Ms. Duhita Dharwadkar

Please note that there is no registration fee, however prior registration is mandatory.